How can we help?
Support for all apps published by Blyg AB on the Apple App Store and Google Play.
Contact support
E-mail us at dev@blyg.se. We aim to answer within two business days.
To help us help you faster, please include:
- The name of the app and its version (shown in the app’s settings or in the store)
- Your device model and operating system version
- A short description of the problem and the steps that lead to it
- Screenshots or a screen recording, if possible
Only send us the information needed to solve your problem. How we handle support messages is described in our Privacy Policy.
Frequently asked questions
How do I get a refund?
Purchases are processed by Apple or Google, so refunds are handled by them. For the App Store, use reportaproblem.apple.com. For Google Play, see Google Play refund help.
How do I restore my purchases?
Open the app’s settings and choose Restore purchases while signed in with the same Apple ID or Google account used for the original purchase.
How do I cancel a subscription?
On iPhone or iPad: Settings › [your name] › Subscriptions. On Android: Google Play › Profile › Payments & subscriptions.
How do I delete my data?
Most of our apps store data only on your device; deleting the app removes it. If an app offers an account, you can delete it from inside the app or by e-mailing us from the address linked to the account. See Your rights.
I found a security issue.
Please report it to dev@blyg.se. See also our security.txt.